Gaya APA

Obsorne, D. (1997). Banishing bureaucracy:the five strategies for reinventing government/ David Obsorne;Peter Plastrik . USA: Addison Wesley Publishing Company.

Gaya MLA

Obsorne, David. "Banishing bureaucracy:the five strategies for reinventing government/ David Obsorne;Peter Plastrik". USA: Addison Wesley Publishing Company, 1997. Text.